Communication Guidelines

Acute Illness - Established clients with urgent conditions may text Lizzie’s cell phone 512-560-6387; there is always an acute consult fee ($85) for an urgent call/text to this cell phone. (See Acute Care above for details as to what constitutes an acute) It is the client’s responsibility to continue to update me in the text thread until resolution. If acute texting is prolonged (longer than 5 days) I will bill again.

Email - Clients can email the office for scheduling, questions and other non-urgent topics. Emails are returned as time allows, which can be more than 72 hours in times of high traffic.